Overall Rating
99591
Customer Review
Customer Satisfaction
Customers Recommend
Repeat Customers
Very easy to place my order I hope it looks great when it arrives.
Judy G.
5.0I want to preface this review by saying that the customer support agents I interacted with—Kayla, Aaron, and Suzie—were polite, professional, and did their best within the system they work in. However, my overall experience with BannerBuzz was deeply frustrating due to systemic issues in their shipping process and communication. I placed a priority order on April 17, which was supposed to arrive by April 22. Despite approving artwork the same day and being told everything was "packed and ready to ship" multiple times, the order still had not left the facility more than 24 hours later. Even after correcting a minor address issue (which I responded to immediately), I was repeatedly told to "wait another hour" or that my request was "escalated," with no tangible progress. What's more concerning is the misleading nature of the delivery estimates on their website. Priority shipping promises a tight timeline that is simply not realistic given that all production and fulfillment occurs overseas. If shipping takes 4–5 business days after production, then advertising next-day or 2-day delivery is misleading at best and false advertising at worst. I tried multiple times to get a clear, honest update—and while the agents were patient and respectful, their replies often felt scripted and generic. That only added to the feeling of being stuck in a loop with no control or real help. If BannerBuzz wants to retain customer trust, they need to: Update their delivery estimates to reflect real turnaround times, especially for international fulfillment. Stop promising delivery dates that are impossible to meet based on their own internal timelines. Empower their support agents with more than just templated replies—they deserve better, and so do the customers. I will not be ordering again unless these practices change. The people were kind, but the process was broken.
Pavol K.
1.0Easy to use, looking forward to design!
Amanda V.
5.0Website is simple to use. Products are well displayed. Everything we have gotten from BannerBuzz has met our expectations.
Kim G.
5.0Great products and customer support is always helpful if I need it.
Sky J.
5.0Easy to navigate website
Owen K.
5.0Really easy to use
Gbemisola O.
5.0Very easy to place my order I hope it looks great when it arrives.
Judy G.
5.0I want to preface this review by saying that the customer support agents I interacted with—Kayla, Aaron, and Suzie—were polite, professional, and did their best within the system they work in. However, my overall experience with BannerBuzz was deeply frustrating due to systemic issues in their shipping process and communication. I placed a priority order on April 17, which was supposed to arrive by April 22. Despite approving artwork the same day and being told everything was "packed and ready to ship" multiple times, the order still had not left the facility more than 24 hours later. Even after correcting a minor address issue (which I responded to immediately), I was repeatedly told to "wait another hour" or that my request was "escalated," with no tangible progress. What's more concerning is the misleading nature of the delivery estimates on their website. Priority shipping promises a tight timeline that is simply not realistic given that all production and fulfillment occurs overseas. If shipping takes 4–5 business days after production, then advertising next-day or 2-day delivery is misleading at best and false advertising at worst. I tried multiple times to get a clear, honest update—and while the agents were patient and respectful, their replies often felt scripted and generic. That only added to the feeling of being stuck in a loop with no control or real help. If BannerBuzz wants to retain customer trust, they need to: Update their delivery estimates to reflect real turnaround times, especially for international fulfillment. Stop promising delivery dates that are impossible to meet based on their own internal timelines. Empower their support agents with more than just templated replies—they deserve better, and so do the customers. I will not be ordering again unless these practices change. The people were kind, but the process was broken.
Pavol K.
1.0Easy to use, looking forward to design!
Amanda V.
5.0Website is simple to use. Products are well displayed. Everything we have gotten from BannerBuzz has met our expectations.
Kim G.
5.0Great products and customer support is always helpful if I need it.
Sky J.
5.0Easy to navigate website
Owen K.
5.0Really easy to use
Gbemisola O.
5.0Very easy to place my order I hope it looks great when it arrives.
Judy G.
5.0I want to preface this review by saying that the customer support agents I interacted with—Kayla, Aaron, and Suzie—were polite, professional, and did their best within the system they work in. However, my overall experience with BannerBuzz was deeply frustrating due to systemic issues in their shipping process and communication. I placed a priority order on April 17, which was supposed to arrive by April 22. Despite approving artwork the same day and being told everything was "packed and ready to ship" multiple times, the order still had not left the facility more than 24 hours later. Even after correcting a minor address issue (which I responded to immediately), I was repeatedly told to "wait another hour" or that my request was "escalated," with no tangible progress. What's more concerning is the misleading nature of the delivery estimates on their website. Priority shipping promises a tight timeline that is simply not realistic given that all production and fulfillment occurs overseas. If shipping takes 4–5 business days after production, then advertising next-day or 2-day delivery is misleading at best and false advertising at worst. I tried multiple times to get a clear, honest update—and while the agents were patient and respectful, their replies often felt scripted and generic. That only added to the feeling of being stuck in a loop with no control or real help. If BannerBuzz wants to retain customer trust, they need to: Update their delivery estimates to reflect real turnaround times, especially for international fulfillment. Stop promising delivery dates that are impossible to meet based on their own internal timelines. Empower their support agents with more than just templated replies—they deserve better, and so do the customers. I will not be ordering again unless these practices change. The people were kind, but the process was broken.
Pavol K.
1.0Easy to use, looking forward to design!
Amanda V.
5.0Website is simple to use. Products are well displayed. Everything we have gotten from BannerBuzz has met our expectations.
Kim G.
5.0Great products and customer support is always helpful if I need it.
Sky J.
5.0Your one-stop shop, BannerBuzz is here for all advertising and marketing solutions to spread the word loud for your brand. An exciting and innovative e-commerce platform is here to express the brand’s message widely. Are you seeking excellent service providers in Banners printing solutions, banner graphics, innovative display solutions like feather flags, outdoor canopy tents, or any other interesting communication material? Then you don’t have to scroll to any other page as BannerBuzz is one of the impeccable means of offering quintessential marketing and advertising materials. You can promote & educate your customers with our customized outdoor banners suitable for hospitals, medical campaigns, HORECA, restaurants & more. Ranging from small to mega-event needs, you will get to explore and buy small-size to huge-size promotional materials for all indoor andRead More
outdoor events.
State–of–the–art materials and technology have been induced in the making of the quality deliverables for you. To name a few, BannerBuzz brings you canopy tents, custom yard signs, table toppers, display vinyl banners, standee, adjustable banners, retractable banner stands, flag banners, backdrop straight banners, step and repeat backdrops, custom t-shirts, and a never-ending assortment to match your exact business’ aspirations. Let’s have a quick overview of our offerings to meet every minute of the major requirements of marketing and advertising for your brand.
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